FOI Complaints Procedure
Are you unhappy with how your request has been handled or do you think the decision is incorrect?
You have the right to require North Yorkshire Police Authority to review its decision.
Prior to lodging a formal complaint you are welcome and encouraged to discuss the decision with the case officer that dealt with your request.
Ask to have the decision looked at again –
The quickest and easiest way to have the decision looked at again is to telephone the case officer that is nominated at the end of your decision letter.
That person will be able to discuss the decision, explain any issues and assist with any problems.
Complaint
If you are dissatisfied with the handling procedures or the decision of the North Yorkshire Police Authority made under the Freedom of Information Act 2000 (the Act) regarding access to information you can lodge a complaint with the North Yorkshire Police Authority to have the decision reviewed. NYPA must be notified of your intention to complain within 2 months of the date of its response to your Freedom of Information request.
Complaints should be made in writing and addressed to:
J HoldernessChief Executive to the AuthorityNorth Yorkshire Police AuthorityPO Box 106RiponHG4 5WAIn all possible circumstances North Yorkshire Police Authority will aim to respond to your complaint as soon as practicable and in any case within three months.
The Information Commissioner
After lodging a complaint with the North Yorkshire Police Authority if you are still dissatisfied with the decision you may make application to the Information Commissioner for a decision on whether the request for information has been dealt with in accordance with the requirements of the Act.
For information on how to make application to the Information Commissioner please visit their website at www.informationcommissioner.gov.uk. Alternatively, phone or write to:
Information Commissioner's OfficeWycliffe HouseWater LaneWilmslowCheshireSK9 5AFPhone: 01625 545 700
